 | How to activate your purchase |  |
 |
Once you have installed the correct program: |
|
|
| Difficulty Activating | |
|
If you are encountering difficulty activating, you may require a manual activation code. This may be due to a connection issue between your network and our servers, possibly due to a firewa |
|
|
| Requesting re-activation |  |
|
Docudesk will gladly re-issue activations in the event of system upgrades or replacements. Like most software companies, we have found it necessary to implement some degree of copy protectio |
|
|
| Single license on multiple computers | |
|
An individual license grants one user the right to register their Docudesk software on up to two computers for his or her |
|
|
| Wrong version error | |
|
If you receive the following message when attempting to activate: |
|
|
| No email from Docudesk | |
|
Email filtering or spam software can mistakenly filter out correspondence from Docudesk. If you are not receiving your receipt of purchase, activation codes, or e-mail respones from support, pl |
|
|
| Connectivity issues | |
|
You may receive an error communicating with our activation server for several reasons. We attempt to minimize the likelihood of this issue, but security settings may prevent anything we do to |
|
|
